Refund Policy

Thank you for shopping with us at NHK Medical. We strive to ensure that our products meet your expectations and needs. If you are not fully satisfied with your purchase, we are here to help. Please read our refund policy below for detailed information.

1. Eligibility for Refund

To be eligible for a refund, the following conditions must be met:

• The product must be returned within 10 days from the date of purchase.


• The product must be in its original condition and packaging.


• Proof of purchase (receipt or order number) must be provided.

2. Non-Refundable Items

The following items are not eligible for refunds:

• Products that are not in their original condition, damaged, or missing parts.


• Products purchased on sale or clearance items.


• Custom or personalized items.


• Downloadable software or digital content.

3. Refund Process

To request a refund, please follow these steps:

• Contact our customer service team at nhkmedical@gmail.com to initiate the return process.


• Provide your order number, a description of the issue, and any relevant photos if applicable.


• Once your return is received and inspected, we will notify you of the approval or rejection of your refund.


• If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within [Insert Time Frame, e.g., 7-10 business days].

4. Shipping Costs

Shipping costs for returned items are the responsibility of the customer unless the return is due to an error on our part or a defective product. In such cases, we will cover the shipping costs.

5. Exchanges

We do not offer exchanges at this time. If you wish to exchange a product, please return the original item and place a new order.

6. Contact Us

If you have any questions about our refund policy, please contact us at:

• Email: nhkmedical@gmail.com


• Phone: +91-8884880024