Privacy Policy

NHK Medical Pvt Ltd ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our services.

1. Information We Collect

2. How We Use Your Information

3. Data Sharing and Disclosure

4. Data Security

We utilize a combination of technical, physical, and administrative safeguards to protect your personal and health data. This includes encryption of sensitive information, regular security audits, and secure data storage solutions. Access to your data is restricted to authorized personnel only, and all staff are trained in data privacy protocols.

5. Your Rights

6. Cookies and Tracking Technologies

Our website uses cookies, web beacons, and similar tracking technologies to enhance user experience, analyze site usage, and deliver personalized content. Cookies may also be used for advertising purposes. You can control cookies through your browser settings, where you can accept, reject, or delete them. Some features of our website may not function properly if cookies are disabled.

7. Data Retention

We retain personal data only as long as necessary to fulfill the purposes for which it was collected, or as required by law. Retention periods vary depending on the type of data and the regulatory requirements. For example, health records may be retained for a minimum period as mandated by healthcare regulations.

8. International Data Transfers

We operate globally, and your data may be transferred to, stored, and processed in countries other than your own. These countries may have different data protection laws, but we ensure that appropriate safeguards are in place to protect your data, such as Standard Contractual Clauses or other legally recognized mechanisms.

9. Children's Privacy

Our services are intended for adults, and we do not knowingly collect or process personal data from children under the age of 18 without parental consent. If we discover that a child's data has been collected without appropriate consent, we will take steps to delete the information promptly.

10. Third-Party Links

Our website may contain links to third-party websites, products, or services. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Automated Decision-Making

In some cases, we may use automated decision-making processes, such as algorithms, to provide our services. These processes may be used for tasks like patient triage, appointment scheduling, or personalized treatment recommendations. You have the right to request human intervention in these processes, challenge the decision, and request an explanation.

12. Data Breach Notification

In the unlikely event of a data breach that compromises your personal data, we will notify you and the appropriate regulatory authorities as required by law. We will take immediate steps to mitigate the breach and protect your data.

13. Cross-Border Data Transfers

If your personal data is transferred outside your country of residence, we will ensure that the transfer is subject to appropriate safeguards as required by applicable data protection laws, such as the EU General Data Protection Regulation (GDPR) or equivalent regulations.

14. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

15. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other factors. We encourage you to review this page periodically to stay informed about how we are protecting your information. The date of the last update will be indicated at the top of this policy.

16. Dispute Resolution

If you have any complaints regarding our compliance with this Privacy Policy, please contact us first. We will investigate and attempt to resolve complaints and disputes regarding the use and disclosure of personal data. If you are not satisfied with our response, you may escalate the issue to the relevant data protection authority.

17. Governing Law

This Privacy Policy and any disputes related to it shall be governed by and construed in accordance with the laws of [Insert Jurisdiction], without regard to its conflict of law principles.

18. Data Protection Officer

We have appointed a Data Protection Officer (DPO) to oversee our data protection strategy and ensure compliance with data protection laws. If you have any questions or concerns, you can contact our DPO at [Insert DPO Contact Information].

19. Consent

By using our services or providing your information to us, you consent to the collection, use, and sharing of your information as described in this Privacy Policy. If you do not agree with this policy, please do not use our services.